TRUST & TRANSPARENCY

Privacy Policy — Zada Masala

Effective Date: Aug 2026

At Zada Masala, we respect your privacy and are committed to protecting the personal information you provide when using our website, placing an order, or communicating with us.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Personal Information: Full name, Phone number, Email address, Billing address, Shipping/delivery address, City, Postal code.
  • Order Information: Products ordered, Product quantities, Order value, Order number, Delivery information, Order status, Payment method.
  • We do not need to store your complete bank-card credentials on our website when payment is processed through an external payment provider.

2. Information You Provide Voluntarily

You may provide additional information when you: Contact us, Submit an inquiry, Request support, Leave a product review, Subscribe to communications, Participate in promotions or other website activities.

Only information relevant to the particular interaction will be requested where reasonably possible.

3. How We Use Your Information

We use collected information to run our services efficiently and safely. This includes using data to:

  • Process and fulfill your orders, confirm orders, and deliver products to you.
  • Contact you regarding your order or provide active customer support.
  • Process refunds, replacements, or returns and maintain your customer account.
  • Manage payments and transactions safely, preventing fraudulent or unauthorized activity.
  • Improve our website and services while maintaining standard platform security.
  • Comply with any applicable legal or regulatory requirements. We do not collect personal information simply for the sake of collecting it.

4. Order Processing

Zada Masala uses Modern Ecommerce to manage products, shopping carts, orders, customer information, and related e-commerce functionality. Information required to process an order may be safely stored within our website's WooCommerce system, including your:

  • Name and Contact Information.
  • Delivery address & specific Order details.
  • Chosen payment method & generic Order history.

Have questions about your data?

If you have any questions regarding this Privacy Policy, your personal information, or wish to make a request to update or delete your registered details, please reach out directly.

Contact Support Team